Help
Getting bookings in
Forward the confirmation email. Your personal forwarding address is on the home page. Forward any flight, hotel, car, train or activity confirmation to it, from any email account. Seat 1A reads it, usually within a minute, and adds it to the right trip, starting a new trip when the dates don’t fit an existing one.
Upload a PDF from the home page for tickets and vouchers that came as files rather than emails.
Add something by hand on a trip page with Add a booking, Add an activity or Add to wishlist.
When an email isn’t recognized
Emails Seat 1A couldn’t turn into a booking go to Unfiled, which appears in the top bar when there’s something in it. From there you can move an email into a trip or dismiss it. If a booking you expected is missing, forward the email again or add it by hand, and let us know which company sent it so we can improve.
Fixing a wrong detail
Seat 1A reads emails automatically and can get things wrong. Open the booking’s menu (···) and choose Edit to change any field. Always check times and dates against the airline or hotel before you travel.
Merging and splitting trips
- Merge: on the home page, choose Merge trips and pick the two trips that belong together.
- Split: on a trip page, open the trip menu (··· Trip), choose Split this trip, and pick the bookings to move into a new trip.
Sharing a trip
On a trip page, use Add traveler, then copy their invite link and send it to them. Once they sign in through the link, they can see the trip’s itinerary, day plans and expenses. Only you can change the trip.
Your calendar
In Settings, the calendar feed gives you a private link that keeps all your trips in Apple Calendar, Google Calendar or Outlook, updating as bookings change. Anyone with the link can see your itinerary, so if it leaks, regenerate it there.
Your data
- Export: download everything tied to your account from Settings.
- Delete your account: also in Settings. Everything is permanently removed after a 7-day grace period.
- Forwarded emails are deleted after 60 days. See the Privacy Policy for the rest.
Contact
Questions, bugs or a sender Seat 1A doesn’t read well: email hello@bitsandpieces.app.